Last updated: June 14, 2026

This Privacy Policy explains how Shift Arcade Miami ("we," "us," "our"), operated by

TheLevelTeam LLC, collects, uses, and shares information when you visit our websites

(including miami.shiftarcade.com and shiftarcade.com), book a session, or interact with

our ads.

INFORMATION WE COLLECT

- Information you provide: name, email address, phone number, and booking details when you

reserve a session, create an account, or contact us.

- Payment information: processed securely by our payment providers (e.g., Square and our

booking platform). We do not store full card numbers.

- Automatically collected: device and browser information, IP address, pages viewed,

referring URLs, and interactions, collected via cookies and similar technologies.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and analytics tools to operate our site, measure performance, and

improve advertising, including:

- Meta Pixel and the Meta Conversions API — to measure ad performance and deliver relevant

ads on Facebook and Instagram. Hashed identifiers (such as email or phone) may be shared

with Meta to match conversions.

- Google Analytics (GA4) and Google Ads — for analytics and advertising measurement.

HOW WE USE INFORMATION

- To process and manage bookings and provide customer support.

- To operate, secure, and improve our website and services.

- To measure, target, and improve our marketing and advertising.

- To send service or promotional communications (you may opt out at any time).

HOW WE SHARE INFORMATION

We share information with service providers who help us operate (payment processors, booking

and hosting providers, analytics and advertising platforms such as Meta and Google), and as

required by law. We do not sell your personal information.

YOUR CHOICES AND RIGHTS

- You may request access to, correction of, or deletion of your personal information by

contacting us.

- You can opt out of marketing emails using the unsubscribe link, and manage ad preferences

through Meta and Google settings.

- You can control cookies through your browser settings.

DATA RETENTION

We retain personal information for as long as needed to provide our services and for

legitimate business or legal purposes.

CHILDREN'S PRIVACY

Our services are not directed to children under 13, and we do not knowingly collect their

personal information.

CONTACT US & DATA DELETION REQUESTS

To make a privacy or data-deletion request, contact:

Shift Arcade Miami / TheLevelTeam LLC

2920 NW 5th Ave, Ste 105, Miami, FL 33127

Email: seva@thelevelteam.com

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Last updated" date above reflects

the most recent revision.